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0203 004 2221

PRIVACY POLICY

St Paul Solicitors take data privacy seriously. This policies tells you what to expect when we collect information about individuals.

THIS POLICY DESCRIBES

  1. Scope of this privacy policy
    2.
  2. Who is your data controller
    3.
  3. Who is your data processors
    4.
  4. Data subjects
    5.
  5. What data do we collect
    6.
  6. How do we collect your data
    7.
  7. How do we store and keeping data secure
    8.
  8. How will we use your data
    9.
  9. Who we share personal information with
    10.
  10. What are your rights
    11.
  11. Privacy policies of other websites
    12.
  12. Changes to our privacy policy
    13.
  13. Change of business ownership and control
    14.
  14. Anti-money laundering policies and procedures
    15.
  15. How to contact us
    16.
  16. How to contact the appropriate authority
    17.

  1. SCOPE OF THIS PRIVACY POLICY

    1. This privacy policy applies only to the actions of Clients and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
    2. For purposes of the applicable Data Protection Laws, St Paul Solicitors is the “Data Controller”. This means that St Paul Solicitors determines the purposes for which, and the manner in which, your data is processed.
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  2. WHO IS YOUR DATA CONTROLLER

      3. Your data controller is Jan St Paul.

  3. WHO IS YOUR DATA PROCESSORS

      4. As we use Google Analytics, some of your data is being sent to Google and so Google is acting as your data processor.

  4. DATA SUBJECTS

    1. Visitors to our website.
    2. People who use our services e.g. clients
    3. Job applicants and current employees.

  5. WHAT DATA DO WE COLLECT

    6. Because of the wide-ranging nature of our work and the different reasons we need to use personal information. Our Company collects following personal information:

    1. Identity and contact data
      • Personal identification information (name, email address, phone number, date of birth, postal address, passport details etc.) may be collected as part of our client take on or employee recruitment process
    2. Financial and transaction data
      • The data that’s collected may include bank account details, payment card details and details of payments from and to individuals
    3. Technical and usage data
      • This includes information about how individuals use our website
    4. In order to provide our services, we collect special category data and personal data relating to criminal convictions and offences.
      • Special category data includes personal data which may reveal your origin, religious or philosophical beliefs, trade union membership, data concerning health and person’s sex life or sexual orientation

  6. HOW DO WE COLLECT YOUR DATA

    7. St Paul Solicitors will collect your data in a number of ways and we collect your data in the following ways:

    1. Data that is given to us by you
      • When you contact us through the website, by telephone, post, e-mail or through any other means and in each case, the data is collected in accordance with this privacy policy
    2. Data that is collected automatically
      • We will automatically collect some information about your visit to the website via your browser cookies. This information helps us to make improvements to the website content and navigation. It includes your IP address, the date, times and frequency with which you access the website as well as the way you use and interact with its content.
    3. Third parties or publicly available sources
      • We may receive personal information of individuals from third parties (for example disclosure by the police or CPS in connection with a prosecution) in connection with the provision of services by us to our clients. We may also receive information from publicly available sources such as Companies House and HM Land Registry

  7. HOW DO WE STORE AND KEEPING DATA SECURE

    1. We will use technical and organisational measures to safeguard your Data:
      1. We store your data on secure servers.
      2. All your data are stored in LEAP Case Management system which is supported by LEAP Legal Software (UK)
    2. If you suspect any misuse or loss or unauthorised access to your data, please let us know immediately by contacting us via this e-mail address admin@stpaulsolicitors.com
    3. If you want detailed information on how to protect your information, your computers and devices against fraud, identity theft, viruses and many other online problems then please visit www.Getsafeonline.org which is supported by HM Government and leading businesses

  8. HOW WILL WE USE YOUR DATA

    9. In each case, the purpose for which you give us information is clear.

    We will not use your information for purposes which are not clear when you provide your details.

    We will not disclose it outside our colleagues, except to service providers acting on our behalf or in other very limited circumstances, for example, with your agreement or where we are legally obliged to do so.

  9. WHO WE SHARE PERSONAL INFORMATION WITH

    1. We may share personal information with third parties including
      • In the course of providing services to our clients e.g. when instructing a medical expert to produce a report or counsel to provide advice
      • When we outsource certain support services e.g. photocopying or IT services
      • Our professional advisers e.g. our auditors, bankers, and insurers
      • To regulatory authorities, courts, tribunals and law enforcement agencies e.g. our regulator the Solicitors Regulatory Authority
    2. The third parties to whom we transfer personal information are required to respect the security of the information and treat it in accordance with the law
    3. We do not sell personal data to any third parties

  10. WHAT ARE YOUR RIGHTS

    1. You have the following rights in relation to your Data.
      1. Right to access – the right to request
        • copies of the information we hold about you at any time
        • that we modify, update or delete such information. If we provide you with access to the information, we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why
      2. Right to correct – the right to have your data rectified if it is inaccurate or incomplete
      3. Right to erase – the right to request that we delete or remove your data from our system
      4. Right to restrict - our use of your data and the right to “block” us from using your data or limit the way in which we can use it
      5. Right to data portability – the right to request that we move, copy or transfer your data
      6. Right to object - the right to object to our use of your data including where we use it for our legitimate interests
    2. It is important that the data we hold about you is accurate and current and we’d like to request that you keep us informed if your data changes during the period for which we hold it

  11. PRIVACY POLICIES OF OTHER WEBSITES

    12. This website may, from time to time, provide links to other websites.

    We have no control over such websites and we are not responsible for the content of these websites.

    This privacy policy does not extend to your use of such websites and you are advised to read the privacy policy or statement of other websites prior to using them.

  12. CHANGES TO OUR PRIVACY POLICY

    13. Our Company keeps its privacy policy under regular review and places any updates on this web page.

    This privacy policy was last updated on 8th December 2020.

  13. CHANGE OF BUSINESS OWNERSHIP AND CONTROL

    1. St Paul Solicitors may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of the business. Data provided by users will, where it is relevant to any part of our business, be transferred and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the data for the purposes for which it was originally supplied to us
    2. We may also disclose data to a prospective purchaser of our business or any part of it
    3. In the above instances, we will take steps with the aim of ensuring your privacy is protected

  14. ANTI MONEY LAUNDERING POLICIES AND PROCEDURES

    15. Our anti-money laundering (AML) polices are based on the highest standards.

    The firm conducts due diligence enquires on each new client and persons connected with them and conducts ongoing monitoring of existing clients. These enquires are based on the FATF Recommendations, and the EU Forth Money Laundering Directive.

    Where necessary for these purposes, we seek relevant information from third party data suppliers. Where individuals have supplied personal data for this purpose we will only use it for that purpose and will keep it only as long as the relevant AML and data protection legislation requires.

    The firm also has internal procedures to ensure that any suspicious money laundering activity is reported to the appropriate authorities where there is an obligation to do so. All relevant members of staff are provided with training on these issues.

    If you have any questions about our privacy policies, want to exercise your right to see a copy of the information that we hold about you, or think that information we hold about you may need to be corrected, want to delete all or any part of it or to object to the processing on legitimate grounds, please contact us with enquiry topic “Data Privacy”.

    If you are dissatisfied with the action or response to informal approaches and wish to make a formal complaint then you should write to the Mr Jan St Paul.

    This can be done either by post to St Paul Solicitors, 71 - 75 Uxbridge Road, Ealing W5 5SL or by using the email address of admin@stpaulsolicitors.com

    All complaints are dealt with thoroughly with a view to early resolution.

    We aim to resolve any formal complaint within eight weeks of it being brought to our attention. Some complaints may be resolved sooner where the issues are straightforward.

    We will be objective and transparent in investigating your complaint without discrimination or prejudice.

    Where we are wrong we will explain where we think we went wrong and take immediate steps to rectify any mistake which may include an apology, transfer of the case, compensation, or any other appropriate step.

    If our complaints handling is unsatisfactory then within six months of the date we inform you of our final decision on resolving a formal complaint you have a right to complain to the Legal Ombudsman who may require us to take other action. You also have a separate right within twelve months of the original matter giving you cause for complaint to complain to the ombudsman.

    You may complain directly to the Legal Ombudsman in writing or by telephone.

    Their postal address is: Legal Ombudsman PO Box 6806, Wolverhampton WV1 9WJ

    Their email address is: enquiries@legalombudsman.org.uk

    Their telephone number is: 0300 555 333

    Complaints about services received from a barrister may also be made to the Legal Ombudsman.

    Further information is available from the Ombudsman’s website at www.legalombudsman.org.uk

  15. HOW TO CONTACT US

    16. If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact our Data Protection Officer using the details bellow:

    • E-mail address: admin@stpaulsolicitors.com
    • Telephone number: 0203 995 4975
    • Or write to us at:
      • Jan St Paul
      • St Paul Solicitors
      • Aurora House
      • 71-75 Uxbridge Road
      • Ealing W5 5SL

  16. HOW TO CONTACT THE APPROPRIATE AUTHORITY

    17. If you are not satisfied with the way we a complaint you make in relation to your data is handled by us, you may be able to refer your complaint to the relevant data protection authority.

    For the UK, this is the Information Commissioner’s Office (ICO) and the ICO’s contact details can be found on their website at https://ico.org.uk/